Technology That Puts Patients First
We understand that navigating cancer care can be overwhelming. From diagnosis to treatment, patients face a flood of appointments, forms, and critical decisions. That’s why New York Cancer & Blood Specialists (NYCBS) has invested in cutting-edge technology to simplify the patient journey, keep patients informed, reduce redundancy, and ensure they receive the best possible care.
“Our goal is to remove the barriers that make healthcare feel complicated,” says Sean Riley, Chief Information Officer at NYCBS. “By leveraging technology, we’re making it easier for patients to access their information, stay on top of their care, and avoid unnecessary stress.”
One way we are improving cancer screenings is through smart data collection. While government and state-required screenings can sometimes feel like extra paperwork, they play a crucial role in early cancer detection. By identifying patients eligible for low-dose CT scans (LDCTs), our technology-driven approach is helping to enhance early cancer detection, reinforcing the critical role of these screenings.
Cancer care, however, extends beyond medical treatment. Our Social Determinants of Health (SDOH) programs help patients access essential resources, from transportation assistance to financial support, ensuring they receive the comprehensive care they need.
By integrating tablets, mobile apps, and digital wallboards, we provide a seamless experience—one easy-to-access dashboard for appointments, important health information, and personalized updates.
“By streamlining data collection and consolidating information, we’re reducing stress, limiting password fatigue, and ensuring patients receive the information they need exactly when they need it,” explains Riley.
Another primary focus has been mitigating duplicate asks and reducing the frustration of filling out the same forms at every visit. With our system, once a patient provides information, it is securely stored and shared with their care team as needed, eliminating unnecessary repetition.
Every advancement we make is with the patient’s best interest in mind. At NYCBS, patients are our priority. By simplifying their experience, improving access to care, and streamlining every touchpoint, we’re making healthcare easier to navigate. Riley says, “When technology removes barriers, patients can focus on what truly matters—their health.”